Optimize Your Swann Client Account

A Swann Client Account enables you to Track Lots, create Keyword Alerts and place order bids. Use this guide to get the most out of these features.

Don’t have a Client Account yet? Register and Sign In via the top navigation on our website. If you’ve bought or sold with us in the past, we’ll match your online Client Account to your preexisting client id number.

 

Bid Form

This tool allows you to leave order bids before an auction.

  • You can access this tool within My Account, or on any lot view page in our catalogues (see below).
  • There is no deadline for Client Account order bids. However, we recommend that you leave these bids well in advance of the auction date. Bids placed day-of are at risk of being overlooked, and bidding via our online catalogues closes shortly before the auction.
    • In a pinch? Sign up for live online bidding with our app, or call us at (212) 254-4710.

 

Screenshot of a lot view page and the location of the Leave a Bid button, which is just below the image.Leave a Bid on a lot view page.

 

  • Once your bid has been reviewed and confirmed in our system, you will receive a bid confirmation via email. You can keep track of active bids in the My Lots section of your Client Account homepage, along with any tracked lots.
    • Important to know! Order bids placed over the phone, via email, or through our app will not appear in your Client Account.

 

Screenshot of the My Lots tab in My Account

Keep track of the bids you’ve placed in My Lots.

 

 

 

Keyword Alerts

Signing up for keyword alerts is one of the best ways to know when specific material that you collect is coming to auction.

 

  • How it works: Our database will search our catalogue entries for your keyword(s). You will receive an email alert shortly after a catalogue is published with a link to any lots that match your keywords.
    • Spelling is important! The keywords will be compared directly to our catalogue database. If you spell an artist name incorrectly, you won’t get the results you want.
    • Keyword alerts are not ideal for general categories, like “Photography” or “Posters” – your results will be unspecific and the email alerts will likely be too frequent. If you want broad overview notifications like that, we suggest signing up for Auction Updates.

 

  • Take note of these two options:
    • Must have all words – If you enter the keywords Norman and Lewis and select Must have all words, your results will only return lots that have the phrase “Norman Lewis” in its catalogue entry.
    • Can have any word – If you enter the keywords Norman and Lewis and select Can have any word, you will get results for any catalogue entry containing either of those names (e.g., Norman Rockwell, Lewis Hine, Martin Lewis).

 

Screenshot of the keyword alert bar with "Must have all words" selected

Must have all words

 

Screenshot of the keyword alert bar with "Can have any word" selected

Can have any word

 

 

 

Tracking Lots

Before and after auctions you can keep tabs on material of interest via our lot tracking tool.

  • Click the button that says “Track This Lot” on any lot information page in one of our catalogues.

 

The "Track This Lot" button is located on singular lot view pages, within our online catalogues.

Example lot information page in one of our website catalogues.

 

 

  • The lots that you choose to “track” will be bookmarked under My Lots, a tab located within My Account, or your Client Account homepage.
    • Order bids placed through our web catalogue Bid Form will also get bookmarked under My Lots.

 

 

 

  • Tracked Lots will stay bookmarked even after the auction has concluded. This way you can see the prices realized for these lots even if you weren’t bidding on them. You can remove tracking by clicking “Remove Tracking.”

 

 

 

Looking for new catalogues?

Check our auction schedule. Published catalogues will always be linked there.

 

More questions? 

Visit Buying at Swann.