How to Never Miss a Drop of the Hammer

with Swann Galleries’ App

 

Live online bidding is seamless with Swann Galleries’ App, where you can browse catalogues and bid live, with no extra fees. Another bonus? You can watch lots, place absentee bids, and opt in to push alerts for auction reminders.

 

Don’t have the app yet?

Get it from the App Store or on Google Play.

 

Create an Account

You need to set up an account on the app in order to bid and watch lots. If you already have a Swann Client Account, a separate service on our website, you will need to sign up again for the app. We recommend using the same credentials for these accounts.

 

Browse Catalogues

Catalogues are published to the app shortly after they are posted to our homepage. A push notification will go out after each catalogue is published to the app.

 

Watch Lots

Use this tool to bookmark items of interest.

How to: Navigate to a lot information page inside a catalogue, and tap the star beneath the image. Once you’ve successfully bookmarked the lot, the star will turn blue and appear next to each bookmarked lot number.

 

Screenshots of the lot information page and the catalogue browsing page

Left: Lot information page. The “Watch” button is located directly beneath the images for a lot. Right: A cyan star indicator that the lot has been successfully bookmarked.

 

Where are my Watched Lots stored?

Go to the app navigation menu and find Watched Lots underneath My Account. You need to be signed into your account to access this section.

 

screenshots of the nav menu and Watched Lots section

 

 

Bidding

Things to know before you start bidding:

  • You must register before each auction to bid. A complete address and telephone number is required to register.
  • All auction registrations are subject to approval. You will receive a confirmation email once approved. This may take some time, depending on the status of your account and whether or not you have bid with us before. Please register in advance.
  • We reserve the right to set a bid limit. To request a bid limit increase or find out if we’ve placed a limit on your registration, contact live@swanngalleries.com or call (212) 254-4710.

 

Absentee bids

Bid in advance, manage or edit your current bids and keep track of past bids, all within your account on the app.

How to: After your registration is approved, navigate to the lot you wish to bid on, and place your bid by choosing a value from the selector. Once your absentee bid has been placed, the value will appear in blue next to your lot

Important! Bids placed using our Client Account service, will not be reflected on the app, and vice versa.

 

 

Where do I keep track of my bids?

Go to the app navigation menu and find My Bids or Past Bids underneath My Account. You need to be signed into your account to access this section.

 

My Bids & Past Bids located beneath My Account

 

 

Live Bidding

Bid live from your phone as though you’re right with us in the room, with no extra fees. A dedicated clerk will relay bids from the app to the auctioneer on your behalf.

How to: After your registration has been approved, join the live bidding room. You will need to slide the toggle and confirm, in order to place your bid.

 

 

Auction Livestream

Turn on the video and audio livestream for an enhanced live bidding experience. The livestream toggle is located in the upper righthand corner of the live bidding room.

Tip: Make sure you have a clear connection. Poor reception or wifi will adversely affect the quality of the livestream, as well as your live bidding experience.

Screenshot of the live bidding room.

 

  • Want to watch the livestream without registering to bid? You will need to log out of your account before joining the auction livestream.

 

Screenshots of the menu toggle and my account page in the App

The logout button in the app is located in the upper right corner of your My Account page.

Push Notifications

Alerts are sent out shortly after each catalogue is published, on auction day, and when you registration has been approved. These are helpful, but optional.

 

Examples of push notifications.

 

To enable or disable push notifications:

  • Select the Swann Auction Galleries app from the general Settings menu on you device.
  • Navigate to Notifications, and toggle on or off (see below).

 

Screenshots of iphone Swann app Notifications Settings

 

 

Questions & Feedback

If you have further questions about Swann Galleries’ App, check our FAQ or contact us directly.

Help us make our app better: take a moment to send us your feedback.

 

 

Swann catalogue and a mobile phone with the live bidding App